How Your RefScore is Calculated
Full transparency on our methodology. You deserve to understand how we assess your professional profile.
What is RefScore?
RefScore is a multi-source behavioural assessment based on verified references. It measures HOW you work, not WHAT you produce.
Unlike traditional performance reviews, RefScore aggregates observations from multiple people who have worked with you — supervisors, colleagues, clients, and mentors.
Your RefScore belongs to you. You control who can see it and how it is shared.
Here's what a RefScore looks like
Sample data for illustration purposes
Your RefScore
Based on verified professional references
Composite score
T-Score (mean=50)
Top Strengths
What Does RefScore Measure?
RefScore evaluates 21 work styles grouped into 6 factors. Each factor captures a different aspect of how you work.
Conscientiousness
Reliability, attention to detail, meeting commitments and deadlines.
Teamwork
Cooperation, empathy, supporting colleagues, and team spirit.
Adaptability
Flexibility, stress tolerance, openness to change.
Communication
Clarity, active listening, constructive feedback reception.
Initiative
Proactivity, problem-solving, self-direction in work.
Integrity
Honesty, ethical behaviour, taking accountability.
What RefScore Does NOT Measure
- Intelligence or IQ
- Technical skills or qualifications
- Personality traits (this is not a personality test)
- Cultural fit (too subjective)
- Performance outcomes (not results-based)
How is Your Score Calculated?
A transparent 5-step process, from your references to your final score.
You invite your references
You choose people who have worked with you — supervisors, colleagues, clients, mentors.
Your references complete a confidential questionnaire
Each reference rates observable behaviours on a 1-5 scale. Their responses remain anonymous.
Responses are aggregated
We combine observations from all your references to get a complete picture.
The score is normalised
Your score is converted to a T-score for fair comparison with the reference population.
Confidence increases with references
The more references you have, the more reliable and accurate your score becomes.
Understanding the T-score
The T-score is a standardised measure where the average is 50 and most people score between 40 and 60. A score of 60 means you are in the top 16% for that factor.
How Can I Improve My Score?
Invite more references
The more references you have, the more reliable your score. Aim for at least 5 references for optimal results.
Diversify your reference types
Include supervisors, colleagues, clients, and mentors for a complete view of your profile.
Choose people who know you well
Longer working relationships allow for more accurate observations.
Include recent colleagues
Your current behaviours matter — recent references reflect how you work today.
Focus on consistency
RefScore reflects behavioural patterns. Consistent professional behaviour is key.
Frequently Asked Questions
The 5-reference minimum ensures statistical reliability and protects respondent anonymity. With fewer references, a single opinion could skew your score.
No, references are confidential to encourage honesty. You see aggregated results, not individual responses.
Your score reflects the aggregated observations of your references. The best way to improve it is to invite more references who know you well.
Your score is recalculated each time a new reference completes the questionnaire.
Only what you choose to share via Verifie. You have complete control over your RefScore visibility.
All your data is permanently deleted in compliance with GDPR. No trace remains.
Never without your explicit consent. Your data belongs to you.
Yes, you control which references contribute to your score. You can remove a reference at any time.
Your Rights
Under GDPR Article 22 and ICO guidelines, you have specific rights regarding the processing of your data.
Right to explanation
You can understand how your score is calculated. This page is proof of that.
Right of access
You can request all data we hold about you.
Right to rectification
You can dispute inaccurate information.
Right to erasure
You can delete your account and all your data.
Human oversight
RefScore is advisory. Employers make final decisions.
No automated decisions
RefScore never makes hiring decisions. It is a decision-support tool.
Contact Us
Data Protection: privacy@open-hr.work
Lodge a complaint with the: ICO (United Kingdom)
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